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Service Hotline

Need help?

Contact our service hotline to get 24/7 support.

Hotline: +49 (64 26) 96 96-555

Locations

Headquarters

Schneider GmbH & Co.KG
Biegenstr. 8-12
35112 Fronhausen

Phone: +49 (64 26) 96 96-0
Fax:     +49 (64 26) 96 96-100
E-Mail:  info(at)schneider-om(dot)com

Team Henrich & Krall GmbH


Siemensstraße 10
63303 Dreieich

Phone: +49 (0) 6103-947103
Fax:     +49 (0) 6103-947103
E-Mail:  info@teamhk.com

 

W&L Coating Systems GmbH

Bingenheimer Straße 32
61203 Reichelsheim

Phone: +49 (0) 6035-9179844
E-Mail:  info@wl-coating.com

USA (North America)

Schneider Optical Machines Inc.
6644 All Stars Avenue, Suite #100
Frisco, TX 75033

Phone: +1 (972) 247-4000
Fax:     +1 (972) 247-4060
E-Mail: info-us(at)schneider-om.com

Brazil (South America)


Schneider Optical Machines do Brasil Ltda.
Avenida Eid Mansur, 621
Parque São George
Cotia – SP
CEP: 06708-070

Phone: + 55 (11) 4777 1717
E-Mail:  info-brasil(at)schneider-om.com

Hong Kong (Asia)


Schneider Optical Machines Ltd.
Room 202, 2/F, APEC Plaza
49 Hoi Yuen Road
Kwun Tong, Hong Kong

Mr. Jerry Cheuk
Phone: +852 3563-5238
Fax:     +852 3563-5240
Cell:     +852 6897 5212
E-mail: j.cheuck(at)schneider-om.com

China (Asia)

Schneider Optical Machines (Shanghai) Co., Ltd.
Room 202 (Ke Dou Chi Tang)
2nd Floor, Building 16
481 Guiping Road
200233 Shanghai – Xuhui District


Mr. Freddy Feng
Phone: +86 21 6148-0061-108
Fax:     +86 21 6148-0065
Cell:     +86 13 818 522 605
E-mail:  f.feng(at)schneider-om.com

Thailand (Asia Pacific)


Schneider Optical Machines Asia Pacific Co., Ltd.
Piya Place Langsuan Building
29/1 Tower B 6, Floor Unit 6L
Soi Langsuan Ploenchit Road
Lumpini, Patumwan
Bangkok 10330, Thailand

Phone: +66 (0) 2 684-5960
Fax:     +66 (0) 2 684-5963
E-Mail:  info-asia@schneider-om.com

Service

Germany

Service

hotline: +49 (64 26) 96 96-500 
fax:      +49 (64 26) 96 96-122
email: customer-support-EU(at)schneider-om.com
opening hours: Mon-Fri 7am – 6pm

Spare parts

phone: +49 (64 26) 96 96-555 
fax:     +49 (64 26) 96 96-7555
email: parts-eu(at)schneider-om.com
opening hours: Mon-Fri 7am – 5pm

 

USA

Service

hotline: +1 (972) 247-4000
fax:      +1 (972) 247-4060
email:   service-us(at)schneider-om.com
parts order: parts-us(at)schneider-om.com
opening hours: Mon-Fri 8:30am – 5:30pm

 

Brazil

Service

phone: +55 11 4551 2544
e-Mail:  service-br(at)schneider-om.com

opening hours: Mon-Fri 8:30am to 6pm

 

Hong Kong

Service

phone:+852 3563-5238
fax:    +852 3563-5240
cell:    +852 6897 5212
e-mail: j.cheuk(at)schneider-om.com
opening hours: Mon-Fri 9am – 6pm

 

Thailand

Service

Hotline: +662 014-4690-2
Fax:      +662 014-4693
E-mail:   service-asia(at)schneider-om.com
Parts order: parts-asia(at)schneider-om.com
Opening hours: Mon-Fri 9am – 6pm

Agencies

Taiwan (only precision optics)

Photon-Tech Instruments Co., Ltd
3F., No.209-5, Jhongcing Rd.
Situn Dist.
407 Taichung City
Taiwan (R.O.C.)

Phone: +886-4-2425-9955
Fax: +886-4-2425-9595
E-Mail: photon-tech@mail.idsvision.com.tw
Web: www.idsvision.com.t

India (only precision optics)


Heatly & Gresham India Private Ltd.
Machine Tools Division
E-47/4, Okhla Industrial Area, Phase II,
New Delhi 110020, India

Mr. Gaurav Kandpal
Tel.:     +91-11-41616132, +91-41616133, +91-26386808,
Fax:     +91-11-26387171
Mobile: +91-9810014807
E-mail:  mt@hgresham.com / gk@hgresham.com

Russia (only precision optics)

OOO "Stankomet"
Lesnaya Str. 43, off. 605
127055 Moscow (Russia)

Phone:  +7 (495) 795 32 18

Italy


Duered S.p.A.
Mr. Fabio Redaelli
Via Ricciarelli 13
20148 Milano (Italy)

Phone:  +39 (24 00) 70 30 3
Fax:      +39 (24 00) 92 22 1
Email:   fabio.redaelli@duered.com